Service delivery protests are a reality caused by facts and perceptions that government is failing to deliver. Scholars, commentators, activist and government itself agree that there is an urgent need to address the communication breakdown between local government in particular and citizens. The solution is CoSev, a mobile platform that connects local government and its citizens enabling them to co-create improved delivery of essential services.
By picking up a mobile phone a citizen will report any issue, rate service points, participate in surveys, report a crime, and see the progress of issues in their area. Municipal officials will instantly pick-up the issues and respond, track field work as issues are addressed, send citizens service notifications, and generate statistical reports for decision making. CoSev is a smart technology that will enrich the service experience of citizens and enable municipalities to be pro-active. It will increase transparency and create active citizenship.
Pulego Communications identifies and provides developers that are motivated and proactive to move our client’s projects forward constantly, and are committed to high levels of standards. We support the developers by providing them with opportunities to learn and grow such that they can be of value to our clients.
Pulego Communications provides business, personal and technical training services in order to take advantage of the opportunities presented by the skills development gap that exists in our country. Our approach is to look for consulting opportunities, study the environment of a customer and then provide an experienced trainer with quality content to address fundamental skills gap existent within participants.
In some cases, we sub-contract local and international expert trainers depending on the severity and complexity of skills gaps. The priority in all our interventions is to ensure that we have a detailed understanding of the participants, their sector and working environments so to deliver accredited content (in some cases) that specifically addresses such conditions.
We help our customers assess the functional and performance readiness of their software application before deployment to minimise risks during full-scale implementation. In functional testing, we utilise test cases to identify defects, bugs, and enhancements that should be addressed to make the application usable and consistent when data is captured. We also look at the compatibility of the application across platforms and conduct regression testing to ensure improvements on the system do not have unintended effects on its functionality.
Performance testing determines the extent at which the application can be scalable and reliable under set conditions that replicate the actual usage of the system. We utilise stress and load testing tools to produce the performance results of the system that are analysed to map areas of improvement.